Terms of Service and Privacy Policy

Terms of Service

Welcome to Men of Tempered Strength. By participating in any coaching sessions, programs, consultations, or digital offerings, you agree to the following terms and conditions:

1. Coaching Disclaimer

All coaching provided by Raymond Hendricks and Men of Tempered Strength is for personal development and educational purposes only. It is not a substitute for licensed counseling, legal, or medical advice. You are solely responsible for your own physical, mental, and emotional well-being, decisions, and actions.

2. Payment Terms

All payments must be made in full before the start of any 1-on-1 or group coaching sessions. Refunds are not issued for completed sessions. Missed sessions without 24-hour notice may not be rescheduled or refunded.

3. Confidentiality

All coaching conversations are confidential. We will not disclose your personal information without your consent, except as required by law or if there is a risk of harm to yourself or others.

4. Respectful Conduct

We reserve the right to remove any participant from coaching or group programs who exhibits disrespectful, disruptive, or harmful behavior. Brotherhood is built on respect.

5. Intellectual Property

All materials, exercises, journals, and session content provided by Men of Tempered Strength are copyrighted and may not be reproduced or distributed without written permission.

6. Results Disclaimer

Results from coaching vary by individual effort, consistency, and commitment. We make no guarantees regarding specific outcomes. You get out what you put in.

7. Age Requirement

All users, participants, and clients must be 18 years of age or older to access services, programs, coaching, or digital content provided by Men of Tempered Strength.

8. Modification of Terms

We may update these terms at any time. Continued participation constitutes acceptance of any changes.

A2P Compliance Message (SMS Terms)

By providing your mobile number and opting in through our website forms, you agree to receive recurring SMS messages from Men of Tempered Strength LLC (MOTS).

Transactional and informational SMS messages may include program updates, community announcements, appointment reminders, service notifications, and leadership-related communications.

If you separately opt in to marketing communications, you may also receive promotional SMS messages such as special offers, program announcements, and event promotions.

Message frequency may vary but will not exceed 4 messages per week unless related to time-sensitive updates. Msg & data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP.

Mobile carriers are not liable for delayed or undelivered messages.

Privacy Policy

Your privacy matters. This policy explains how we collect, use, and protect your information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Information We Collect

Your name, email address, and phone number when you sign up

Intake form responses, consultation notes, and coaching progress

Payment and transaction details (processed securely via third-party platforms)

2. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to improve website functionality, analyze traffic, enhance user experience, and support marketing and analytics efforts. These technologies may collect non-identifiable data such as browser type, device information, pages visited, and interaction behavior.

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

3. How We Use Your Information

To deliver coaching and digital products

To communicate session reminders, resources, and updates

To improve the quality of our services and offerings

4. How We Protect Your Information

We use secure systems and password-protected platforms to store your information. We do not sell, rent, or share your personal information or mobile data with third parties for marketing or promotional purposes.

5. Your Consent

By submitting your information through our website, you consent to the collection and use of your data as described in this Privacy Policy.

Where applicable, consent to receive SMS messages is obtained through explicit checkbox opt-in and is not a condition of purchase. Message frequency may vary. Msg & data rates may apply. You may opt out of SMS messages at any time by replying STOP or request assistance by replying HELP.

6. Access and Deletion

You may request access to your stored information or request deletion at any time by contacting us at
[email protected]

7. Updates

This policy may be updated periodically. Continued use of our services implies agreement with the latest version.